How Dende Collective handles your personal data: what we collect when you contact us or subscribe to our newsletter, the analytics we run, how long we keep things, and how to have your data deleted.
Last updated: 29 August 2026
Dende Collective is a London-based charity and theatre company. This policy explains what personal data we collect through dendecollective.org, why we collect it, how long we keep it, and what you can ask us to do about it.
For the purposes of UK data protection law, Dende Collective is the data controller. You can reach us at mail@dendecollective.org or by post at Buckley House, 12 Buckley Road, First Floor, London, NW6 7NA, United Kingdom.
Our contact form asks for your first name, last name, email address and your message. We use this only to read and reply to your enquiry.
The form does not save your message to a database. It sends it to us as an email, using Amazon Web Services (Amazon SES) as our email delivery provider. Your message then sits in our mailbox, where it stays until we delete it, so that we have a record of the conversation. We rely on our legitimate interest in answering enquiries as the lawful basis for this.
If you would like us to delete an enquiry you sent us, email us and we will remove it from our mailbox.
If you sign up for our newsletter we store your email address and the date you signed up. We do not collect your name, and we do not ask for anything else.
We rely on your consent as the lawful basis for sending you the newsletter.
Please note: we do not currently send a confirmation email before adding an address to the list, so an address is added as soon as the form is submitted. Please make sure you are entering your own address. If someone has added your address without your knowledge, use the unsubscribe link in any newsletter, or email us, and we will remove it.
Every newsletter we send carries an unsubscribe link. Unsubscribing takes one click and needs no account or password.
When you unsubscribe we keep your email address on record, marked as unsubscribed and with the date, so that we do not add you back by mistake. We do not currently apply an automatic time limit to how long subscriber records are kept. If you would rather we deleted your address outright than kept it marked as unsubscribed, email us and we will delete it.
We do not record whether you open our emails or click links inside them. There is no tracking pixel in any email we send.
We use Google Analytics to understand how the site is used — which pages people read, and how they arrive. This is the only analytics service we run.
Google Analytics is switched off until you agree to it. When you first visit, we tell Google to deny analytics and advertising storage, and we show you a banner. If you choose Accept all, analytics storage is switched on and nothing else is. If you choose Reject all, or dismiss the banner without choosing, analytics stays switched off too.
We never switch on advertising storage, advertising personalisation, or advertising user data — not even if you accept. This site carries no advertising and we do not intend it to.
Your choice is remembered in a cookie named gaCookieConsent, which lasts 180 days. Rejecting costs you nothing: the whole site works exactly the same either way.
To change your mind, clear this site's cookies in your browser and reload the page. You will then be asked again.
We also report page-performance measurements — such as how quickly pages load — as Google Analytics events, so they are covered by the same choice.
We do not use session replay, and we do not run any service that records your screen, your typing or your mouse movements.
A few other third parties are involved in running the site. These are not analytics, and they are not switched off by rejecting the banner, because the site would not work properly without them:
Google reCAPTCHA checks that form submissions come from a person rather than a bot. It runs on the contact and newsletter forms, and Google receives information about your visit in order to make that check. Without it both forms would be unusable through spam.
Google Maps shows the map on our contact page. Google receives your IP address in order to serve it.
Vercel hosts the website. Like any web host it keeps standard server logs, which include IP addresses, for security and reliability.
Contentful stores the words and images on this site. It holds no personal data about visitors.
Amazon Web Services stores our newsletter list and delivers our email.
Our newsletter list is stored in Amazon DynamoDB in Amazon's Ireland (eu-west-1) region, and our email is delivered through Amazon SES.
Some of the providers above are based outside the UK, so your data may be transferred outside the UK. Where that happens, the transfer relies on the safeguards those providers put in place, such as the UK addendum to the EU standard contractual clauses.
Under UK data protection law you have the right to:
ask what personal data we hold about you, and get a copy of it
ask us to correct it if it is wrong
ask us to delete it
ask us to stop or limit how we use it
withdraw your consent at any time, where we relied on consent
object to our use of it where we relied on legitimate interests
You will never be charged for making a request, and we will not ask you to create an account or prove your identity beyond what is necessary to be sure we are talking to the right person.
Email mail@dendecollective.org with what you would like removed, or write to us at Buckley House, 12 Buckley Road, First Floor, London, NW6 7NA, United Kingdom. We will respond within 30 days, which is the deadline the law sets.
We can delete your newsletter record and any enquiry you have sent us. We cannot delete analytics data, because nothing in it identifies you to us — there is no link between an analytics record and your email address, and we will not build one.
If you are unhappy with how we have handled your personal data, please tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk/make-a-complaint.
When we change how we handle personal data we update this page and change the date at the top. If a change is significant, we will say so in the newsletter.